FAQs
Christmas order information:
Christmas orders will take 3-5 working days to process, we next day service with our courier. You will be notified for shipping when out courier receives your order. The final order date for Christmas is Noon 21th December.
We send out orders on Tuesdays and Thursday via next day service.
Q: Where do we deliver our cheese?
A: We deliver to any UK mainland postcode excluding the following postcodes: PA, IV, AB, KW.
Q: What are your delivery days and will I get my order next day?
A: We dispatch orders on Tuesdays and Thursdays for next day delivery. Except in November to December when we send out Monday to Thursday.
Q: Is there a minimum order and a delivery charge?
A: No, however there is a flat rate of £6.00 for delivery on all orders. Orders over £35 have free delivery. Stockist please contact: sales@gbcheese.co.uk
Q: Is your cheese suitable for vegetarians?
A: Yes, unless otherwise stated on its product page
Q: How long can I keep your cheese for?
A: Most cheese will last up to 3 months if kept in the fridge.
Q: Can I freeze your cheese?
A:Yes, think dairy, think ice cream so you can freeze our cheese and it will keep for up to 12 months
Q: What is your refund policy?
A: Contact us on: sales@gbcheese.co.uk and a dedicated member of our team will assist you. We are happy to replace products that may have spoilt before arrival. You must notify us of any defects within three days of receipt of goods.
Q: Is your website secure?
A: Yes we use PayPal to process all of our payments. Your card details are only entered into the secure PayPal website and we do not store any payment details on our own web site.
Q: Where is your cheese made?
A: Our stunning cheese is all made with milk, love and a few secrets in Crewe by our Award Winning Master Cheese Maker and his family who have been producing cheese for over 100 years.
Q: What is your cookie usage policy
A: The use of cookies is required to buy from the site click here to read more.
